Shipping
How long does processing take?
Orders are processed within 1–3 business days after payment is confirmed.
How long does delivery take?
Standard delivery takes 7–15 business days depending on your location. Some larger furniture items may take slightly longer due to size and carrier handling.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on qualifying orders — look out for promotions!
Will I receive a tracking number?
Yes! Once your order ships, you'll receive a confirmation email with your tracking information.
Why did my order arrive in multiple packages?
We work with multiple suppliers, so items may ship separately and arrive on different days. Rest assured, everything is on its way.
Returns
What is your return window?
We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.
How do I start a return?
Email us from our contact page with your order number and reason for return. We'll guide you through the process.
Who covers return shipping costs?
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
When will I receive my refund?
Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.
What if my item arrived damaged or wrong?
We sincerely apologize! Please contact us within 7 days of delivery with your order number and a photo of the issue. We'll send a replacement or issue a full refund.
Need Help?
Reach out to our team on the contact page and we'll respond within 1–2 business days.